PTCL Company is now offering service for user convenient to complaint registration through SMS from their cell phones from all over the Country with the following objectives.
- Provide a swift complaint registration channel to our Landline and Broadband customers
- Elimination of customer wait time at our call centers for complaint registration
4 easy steps for SMS complaint:
- Go to write message
- Step 1 type : CMP
- Step 2 type : Area code and landline number
- Step 3 type : Product code
- (For Landline: LL – For Broadband: BB)
- Step 4 : Send to 05 1218 1218
- Step 5 : Receive complaint registration number
- e.g., type : CMP 042 3586 XXXX BB Or
- Just type “HELP” and send to 05 1218 1218
